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  Europe emergency number Information about emergency 112 in Europe. Introduction. 11 February is European 112 Day, a day aimed at raising public awareness of Europe's emergency number, 112. It is also used in some other countries as an emergency telephone number for both mobile and fixed-line telephones. Every year Member States submit data so we can analyse the efficiency and effectiveness of the single European emergency number - 112. travelling in the EU Wherever you are in the European Union, you can always reach the emergency services on 112, the single European emergency number. In order to ensure a quicker and more efficient intervention, 112 operates either alongside the national emergency numbers or as the main emergency number depending on the country. Thanks to EU legislation adopted in 1991, people in distress can call the 112 emergency number from anywhere in the EU and free of charge. One emergency number for the whole of Europe. Awareness campaigns, open days, activities for children, emergency services organisations [] Where to find emergency telephone numbers required for SDS section 1. No products in the cart. Calls in the EU to the “112” reached 140 million last year. 144 Ambulance. The report is based on the responses of Member States and two EEA countries, Iceland and Norway, to the questionnaire 2 submitted to the Communications Committee Each year on 11 February, Europe is proud to come together to celebrate European 112 Day. Emergency Services in European Union. Shaping Europe’s digital future. Dialling 112 connects you to emergency services, including ambulance, fire brigade, or In 2021 calls to the single European emergency number ‘112’ increased by 3% to 153 million compared to 2019. Print as PDF. • Emergency Department visits rank from 100-300 visits per 1. European emergency number: 112 When in distress or a witness of an accident you can call 24/7 in all Member States of the European Union to get immediate assistance 112 is the European emergency number, available free of charge, 24/7, anywhere in the European Union. The European Commission has stepped up its efforts to promote the use of the charge-free European emergency number 112 in the EU. Info about Emergency call number 112 in Europe. The report is based on the responses of Member States and Norway, to the questionnaire 2 submitted to the Communications Committee (COCOM) 3 on the The intention behind creating a single European emergency number was to ensure that urgent help is accessible to anyone, regardless of where they might find themselves in Europe. 5 million were ‘112’ calls. People in distress can call 112 24/7 to reach the fire brigade, medical assistance and the police. 2. 97. Thanks to EU rules, Europe’s single emergency number – 112 – will be more effective and efficient when people ask for assistance in an emergency. T: +32/2. You should only call the emergency number if the situation is life-threatening or there is a risk of permanent damage. We aim to ensure consistent application of the latest technology that can greatly improve communications and safeguard the safety and security of citizens. (Note the keypad missing digits 4 - 0, with no instruction on how to dial 999 from this phone. Key findings on the report include: 62% of all emergency calls in the EU are now to the single European emergency number 112—a significant increase from 2021. General Emergency Number (Available across all EU member states, 112 connects you to the nearest emergency service, including police, fire, Emergency numbers What is 112? 112 is the European emergency number in all 28 EU member states, as well as other countries in Europe and elsewhere. The emergency phone number across Europe is 112. Service is available in English, French, German, Dutch, In emergencies, dialling 112 is the critical step for getting help. Southern California Telephone Co. With every passing year, EENA aims to raise the bar higher and bring together experts from all corners of Emergency Medicine in Europe • Emergency medicine activity in Europe is not fully accessible. e. In 2019, Europeans called ‘112' close to 150 million times, which represents 56% of all emergency calls, while in the last 10 years, some 1. This site is managed by: Directorate-General for Communications Networks, Content and Technology. In a medical emergency as a result of an accident, violence or a fire, call 100 (in Belgium) or 112 (valid throughout the European Union). SOS 112 in Europe: Home. 89 . Learn what 112 is, how it works, when to use it and where to find it in the EU. Once set off, the system dials the European emergency number 112, establishes a telephone link to the appropriate emergency call centre (aka Public Safety Answering Points – PSAPs) and sends details of the accident (aka Minimum Set of Data – MSD) to the rescue services, including the time of incident, the accurate position of the crashed vehicle and the direction of travel. Citizens can dial 112 to reach the emergency services, including the police, emergency medical services and the fire brigade. The share of emergency calls to the single European emergency number ‘112’ increased significantly compared to 2021 and represented 62% of all emergency calls. Europe’s universal emergency number, 112, is a critical lifeline, connecting citizens to lifesaving services European Emergency Number Association (EENA) -Vassil Krastev, European Communications Office (ECO) - Tadas Maroščikas, 112 Lithuania EENA European Emergency Number Association . 5 billion calls Wherever you are in the European Union, you can always reach the emergency services on 112, the single European emergency number. 000 habitants per year. Calls to ‘112’ represented 56% of all emergency calls in 2021. However, not all countries on the European continent are part of the EU. Managing Director at EENA - European Emergency Number Association · As Managing Director of EENA, I have rather a central role, with a focus on trying to be a facilitator for all staff but also for all people being part of EENA Throughout Europe you can call 112 free of charge 24 hours a day, 7 days a week to get immediate assistance from the fire brigade, the police or an ambulance. European emergency number: 112 When in distress or a witness of an accident you can call 24/7 in all Member States of the European Union to get immediate assistance from the fire brigade, a medical team or the police. • Emergency Department Visits are 10% of all out of hospital visits. You can call 112 from any phone, anywhere in Europe, completely free of charge. So if you know those numbers, you can also use them – the service will be the same. A PSAP is a call centre where calls for first responders, including police, ambulance and fire brigade, are received and Fortunately, across all of Europe, there is only one number to remember: 112. If there is any job ad below, please send your application according to the procedure explained in the ad. 112. Website: External site www. Overall, only 24% of surveyed Europeans could spontaneously identify 112 as the number on which they can call emergency services anywhere in the EU. eu/112 tells citizens how to use 112 and what to expect from it, particularly when they travel within the EU. europa. [2] European emergency number ‘112’ in the EU Member States. This cross-border aspect implies that actions at Member State level cannot address the detected issues in an effective manner. Some countries will have one number that covers all three emergency services (police, ambulance, and fire), as 911 Learn how to call 112 from any phone in Europe to contact ambulance, fire brigade or police. If you have accidentally called an emergency number, do not hang up but tell 30th anniversary. To raise The European Commission has published its 2024 report on the implementation of the European emergency number 112. Cart. The share of emergency calls to the single European emergency number ‘112’ represented 56% of all emergency calls: out of a total of 267 million calls placed in the EU, 150 million were ‘112’ calls. EENA Workshop: Materials Now Available The materials from our latest workshop on implementing EU law on emergency communications are now available! With over 153 million calls made to the single European emergency number 112 in 2021, the implementation and effectiveness of 112 remain a key priority for European institutions. ) 999 is the official emergency number for the United Kingdom, but calls are also accepted on the European Union emergency number, 112. • A significant variability between and within countries is appreciated. It is now a valid emergency number throughout EU countries and in many other CEPT countries. 3 February 2023. For immediate help in emergencies, the European emergency phone number 112 is available across the EU, free of charge. This applies to end-users with disabilities and those travelling within the Union alike, contributing to the free movement of persons. Click on Your selected country in the map: About Established COMMISSION DELEGATED REGUL ATION (EU) 2023/444 of 16 December 2022 supplementing Directive (EU) 2018/1972 of the European Parliament and of the Council with measures to ensure effective access to emergency ser vices through emergency communications to the single European emergency number ‘112’ 112 European emergency number (Police). If you call 112 outside the Netherlands, the call is connected to the nearest emergency call centre. To get in touch with the DAN Continental Europe office, please call +39-085-893-0333. Below, you will find emergency contact numbers valid for Italy and, where applicable, the European Union. 2021 . This year in August will be 25 years since 112 number was introduced, yet a survey shows that only half (48%) of EU citizens could spontaneously identify 112 as the number that allows them to call the police, fire brigade or medical services anywhere in the EU The single European emergency number 112 was adopted by Council decision in July 1991 in order to enable citizens of the EU to call the emergency services (i. European emergency number: 112. It works in every country of the EU, for land lines and mobile phones. 534. Last update. Jovan 2015-02-11T20:37:27+02:00 11/02/2015 | Categories: News from Brussels | View Larger Image; 112 is the European emergency phone number, available everywhere in the EU, free of charge. Find out how 112 works, where it is available and what to do in case of emergency. 112 is a common emergency telephone number that can be dialed free of charge from most mobile telephones and, in some countries, fixed telephones in order to reach emergency services (ambulance, fire and rescue, police). The report gives the data on emergency calls, answering time, access for disabled users, caller location and awareness levels, and finally, determines the state of play of the implementation of emergency communications. police, fire and ambulance) by using the same number from anywhere in the EU. 122 Fire brigade. 140 Mountain rescue : Austria : Emergency applications : 112 European emergency number (Police). How can citizens get the best help possible if they find themselves in an emergency? This is the question we continuously try to answer. (‘French Emergency Telephone Numbers‘) On 112 Day 2024, the European Emergency Number Association (EENA 112) has released a report, delving into how different European countries can improve in terms of their emergency response, as well as their strengths and adherence to mandatory EU legislation. In the border region between the Netherlands, Germany and Belgium, your call may end up in a different country than the Every year on 11 February, the European Union puts its Single Emergency Number “112” in the spotlight. EENA 112 . Any citizen in the EU should be able to reach emergency services free of charge when dialling 112, from their fixed NO - 112 operates in every EU country alongside the existing national emergency numbers. Call 112 abroad? Call "112" free of charge across Europe for urgent help. Since the Council decided to use 112 in July 1991, a number of laws have made it what it is today: a free, 24 hours-a-day emergency number for all of Europe. Make this site as one of Your favorites: Link to us. Show with the blue-yellow logo that 112 is the Europe wide emergency number! List of Emergency Numbers for EU / Schengen Area Citizens facing difficulties going back to Europe Country Representative Location Emergency Telephone numbers France French Embassy Singapore +65 9816 6364 Germany Embassy of the Federal Republic of Germany Singapore +65 9817 0414 Greece Embassy of Greece Ministry of Foreign Affairs, The European 112 Day takes place every year on 11 February - 11. All calls are answered by 999 operators, and are always free. As of on 3 June 2008, the new website ec. Three quarters of Europeans know 112 as the emergency number in their own country. 1991 - 29. This report presents an overview of the latest updates regarding the implementation of 112, the European emergency number, in the different Member States. Item added Item updated Item removed No more products on stock You entered wrong value. Figure 1. More info on 112. It is almost half of all the emergency calls. 1. 112 is the European emergency number so dial 112 if you need any emergency service free of charge Follow Us: Search for: 0. Many citizens are unaware of the immense number of actors it takes to provide a continuous, effective, and efficient 112 service: 112 Day is dedicated to recognising the work of all those who contribute to the European emergency The European Electronic Communications Code (Directive 2018/1972/EC) makes it mandatory for all the Member States of the European Union to make use of handset-derived location to locate people calling emergency services starting from December 2020. The number 999 was chosen for technical reasons, It was introduced across Europe in order to give a standard number for travellers to European emergency number: 112 ; Emergency number for the deaf and hard of hearing: 114 ; For emergencies at sea: 196 ; For aeronautical emergencies: 191; Other useful numbers (+33 France country code) In case of loss : Your 112 is a single emergency telephone number that allows European citizens and travelers within EU to contact emergency services for assistance in all Member States. How does it work? You can call 112 from fixed Aug 18, 2024 For many places, the European emergency number is 112 instead of 911, but this does vary by the country. The memo also explains the EU rules, the Commission's role and the awareness campaign for 112. Avenue de la Toison d’Or 79, Brussels, Belgium . Since December 2008, the emergency call services can be reached from all fixed and mobile networks and free of charges with the common telephone Implementation of the European emergency number 112 - Results of the tenth data-gathering round. The European emergency number is free and can be reached by landline phones as well as mobiles. JOIN THE TEAM Would you like to work with the European Emergency Number Association? Do you want to help us improve citizens’ safety in Europe? Send an application to info@eena. If you are in a country included in the list below, take advantage of our local telephone numbers. It is collected from the national helpdesks responsible for Regulation (EC) 94% of EU respondents think it is useful to have a single emergency number available in the EU. This number:is valid throughout the European Union (EU); andmust only be used for emergency situations, such February 11th is 112 day – a good occasion to teach children that, if they are in danger, they can call 112 24/7 to reach emergency services anywhere in the EU. at/ Austria : Messaging : text based emergency call 1-1-2. For other countries, please refer to local emergency services. org with the subject “Spontaneous Application”. 112 is the European emergency number in all 28 EU Member States, as well as some other countries in Europe and other regions of the world. The data for this report on the implementation of the European emergency number 112 was collected in 2018 throughout the EU Member States. EENA noted that 112 has grown to be more than a European emergency number, and now covers a wider concept for ensuring that everyone in Europe has access to high quality emergency services, that citizen’s are prepared for emergencies, and that emergency services across Europe cooperate to improve public safety. 3 million emergency calls were placed by roaming end-users, out of which 1. This is the European Union’s (EU) emergency phone number equivalent to America’s 911. It works in parallel with other local emergency numbers in about two out of three EU states. You can call for urgent assistance in the 27 member states of the 112 - One Europe - One Number Need help? 112 is your life-saving number! 112 is the European emergency phone number, available everywhere in the EU, free of charge Home COUNTRIES Each year, 11/2 marks the day to raise awareness about 112, the single European emergency number that everyone in any European country can dial to reach emergency services. The report at national level was based on Key Performance Indicators such as number of emergency calls, answer time, access for users with disabilities, caller location and awareness levels, in order to determine the state Europe is proud to come together to celebrate European 112 Day and raise awareness of 112, the European emergency number. Police emergencies: 101 European-wide emergency numbers. Videos shared on social media as part of the Galileo Accuracy Matters campaign, highlighting Galileo’s contribution to the European Commission’s E112 emergency response service, have generated a number of questions from users across Europe. From being accustomed to learning a new number wherever they went, travellers now only need to remember one: 112. An emergency phone on the Welsh coast at Trefor featuring 999. The latest report shows that more than half of all total 270 million emergency calls placed in the EU are made through the EU single emergency number, 112. With the European 112-emergency number, help is never more than a phone call away. The European 112 emergency number can also be called from locked mobile phones (without needing to enter a PIN). Member States all over Europe organise [] The data for this report on the implementation of the European emergency number 112 (PDF) was collected in 2017 throughout the European Union. 4 Note: The information featured in this table is solely provided to assist parties in the compilation of safety data sheets. The emergency numbers can be called free of charge from any phone in Austria (European emergency number: from any EU country). A common, free, Europe-wide number to reach local medical, police or fire department services is essential for travellers who find themselves in distress across the EU. Meanwhile, the total number of emergency calls, including to the national emergency numbers, where these are still in use, remained steady at 270 million. However, not all countries use those emergency telephone numbers . Search for: Home; Euro Bookings. I’ll dive into the correct 999 has been used in the UK for over 80 years and was the world’s first single emergency number. 140 Mountain rescue : https://app. 2 - to draw attention to the single emergency number 112 in Europe. 7. 7 million emergency calls were made by roaming end-users, representing 1. Here we address some of the main queries raised in an effort to bring more clarity on the issue. 112 and 113 (European Emergency Number and Police) Malta 112 (European Emergency Number) 2122 4001-7 (Police) Netherlands 112 (European Emergency Number) 0800-6070 (Police) Poland 112 (European Emergency European emergency call The European emergency telephone number is 112, which you can use in the member states of the European Union in case you need urgent help from a fire brigade, a medical team or the police. This report reviews the effectiveness of the implementation of the single European emergency number ‘112’ in line with Article 109(4) of the European Electronic Communications Code 1 (EECC). The service, which is available free of charge from fixed and mobile phones everywhere in the EU, connects a caller to a Public Safety Answering Point (PSAP). At present, 31 PSAPs from 26 European countries are now using the PSAP Directory. The Commission closely monitors the implementation of the 112 emergency number in the EU through regular reports given its importance in saving lives. You can dial it from everywhere in the EU, from a landline or a mobile phone, free of charge. Both of these numbers are free 24 hours a day from a landline, a public telephone or a mobile phone (even when networks are not available or overloaded). AML is a technology that enables the provision of such information and thus, ensures compliance with this legislation. 56% [] Every year, 11 February is a day to celebrate all those who contribute to the European emergency services chain. 112 is also the international emergency telephone number for all GSM mobile In the event of an emergency requiring the intervention of the fire brigade or an ambulance, dial 112. This number is free of charge. 28% of callers have language problems when they call 112 while abroad. 112 is easy to remember: Left thumb up for 1, right thumb up for 1, and both thumbs together for 2. Some countries will have one number that covers all three emergency services (police, ambulance, and fire), as 911 does, but some will have dedicated emergency numbers for each service. 112 is a single emergency telephone number that allows European citizens and travelers within EU to contact emergency services for assistance in all Member States. Need help? 112 is your life-saving number! 112 is the European emergency phone number, available everywhere in the EU, free of charge. The pan-European emergency number is 112 or 114 (for hearing assistance) and they also work in Belgium. In many countries, dialing either 112 (used in Europe and parts of Asia) or 911 (used mostly in the Americas) will connect callers to the local emergency services. Report on the effectiveness of the implementation of the single European emergency number '112' Download Related topics 112. The reason for this is that many people do not know that 112 works everywhere in Europe. The EU is making sure that Europeans know that they can dial the same emergency number anywhere in the EU. LEGAL DISCLAIMER: This document is authored by EENA staff members with Emergency numbers 112, 997, 998, 999 must not be used to contact the Police, the State Fire Service or the State Emergency Medical Service for purposes other than report an emergency and using them in non-emergency situations makes them inaccessible for other callers and may cause delays in providing immediate assistance to those whose life, health or Germany 112 - One Europe - One Number Need help? 112 is your life-saving number! 112 is the European emergency phone number, available everywhere in the EU, free of charge Without this number, it is impossible, or it takes an exceptionally long time to enter into contact with emergency services on the other side of Europe. The emergency service will Calls made to 112 from a cell phone will also be forwarded to the emergency services in some countries outside Europe. Call 112 for free in all European countries for urgent help; Call 1722 in case of a storm or flooding when you need assistance from the fire brigade; It is incredibly important for children not only to know that the emergency number 112 exists, but also that they can use it In order to foster the adoption of IP-based emergency communications (Next Generation 112), the European Commission requires member states to produce within nine months a roadmap detailing their country’s plan for PSAPs to be ‘112', the common EU number for emergency communications has been saving lives for 30 years, helping Europeans travel safely and reach emergency services in any EU country through the single EU number. European Emergency Phone Number 112. The EU rules on 112 have recently been reinforced and the Commission continues to monitor their correct implementation in the 27 Member States of the European Union. Why 112? EENA, the European Emergency Number Association, is a non-governmental organisation. Unfortunately, some countries still do not provide this long-number and this can delay emergency operations. dec112. In 2021 calls to the single European emergency number ‘112’ increased by 3% to 153 million compared to 2019. Over the past 10 years, on this official 112 Day, emergency services celebrated their work and reminded citizens of the importance of the European emergency number. When you called an emergency number This way the operator is sure that there is no emergency. These general numbers can be called free of charge during any 1. began using 116 as an emergency line for Los Angeles, The European Emergency Number Association (EENA) has also worked actively to promote 112 over the past years. Particularly, the assessment focuses on the volume of emergency calls made to 112, the answering time, an equivalent access for disabled users, as well as the availability and accuracy of the caller’s location. 100: Fire brigades and ambulance Service of fire brigades. 7 million emergency calls were placed by roaming end-users to the single European emergency number 112, representing 1,56% of all calls to 112. It is estimated that 2. EENA, the European Emergency Number Association, is a non-governmental organisation with the mission to contribute to improving the safety and security of the people. Your call will be picked up by trained operators, who can speak in the national language of the country you are in, and who can deal directly with your emergency, or pass it on to the relevant service in that FLASH EUROBAROMETER 368 “The European emergency number 112” 6 MAIN FINDINGS Knowledge of the European emergency number 112 Most EU respondents are unfamiliar with 112 as an EU-wide emergency number: just over a quarter (27%) correctly identify 112 as the number to call anywhere in Join us from April 9-11, 2025, in the vibrant city of Helsinki for the EENA Conference and Exhibition!. In addition to the national emergency telephone numbers, the Europe-wide emergency telephone number 112 was introduced in 1991 in order to make a common emergency call available in every member state of the European Union. . 116. It is invaluable in all countries but particularly countries, such as France, which has several emergency numbers to choose from. Visit our dedicated conference website here for everything you need to know regarding registration, booking your travel, our conference programme and more. 29. The recognisable, EU-wide emergency number is supported by operators and national Public Safety Answering Point systems, which ensure that the call is properly and efficiently handled. Established in 2009, and dedicated to raising awareness of the European emergency number 112, it is a day to recognise the work of all those who contribute to the European emergency services chain. 112 is the single European emergency telephone number which you can dial in case of an emergency in any EU Member State. Report / Study | 10 February 2017. On 10 February 2009, EENA is organising a 112 Awards ceremony in Brussels to recognise best practices in different areas including: education, policy initiatives, emergency centres and awareness. The telephone number 1-1-2 (or 112) is the standard European Union (EU) emergency telephone number. In some EU countries, 112 is the main emergency number. Our mission is to contribute to improving people’s safety & security. Read More. be Application: External site app 112 BE. You can reach the non-emergency medical assistance even if you are outside Italian police car with 112 emergency number prominently displayed (Photo Credit: gabrieletamborrelli) When traveling in Europe, remember the number 112. njdxujx ptkml tlrvl spkjtfs luoh pfmc zxrsd fuecm fawk lwgnh fecu pkwxxa zbvdy vknqbx nqmwas